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Frequently Asked Questions
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days, while express shipping takes 1-2 business days. You'll receive a tracking number once your order ships.
We offer a 30-day return policy on all items. Products must be unused and in their original packaging. To initiate a return, please contact our customer service team with your order number.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All payments are processed securely through our encrypted checkout system.
Once your order ships, you'll receive an email with a tracking number and a link to track your package. You can also log into your account on our website to view your order status and tracking information.
Yes, we offer full refunds for returned items that meet our return policy criteria. Refunds are processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method.
Yes, we ship to most countries worldwide. International shipping times vary by destination, typically 7-14 business days. Please note that customs fees and import duties may apply and are the responsibility of the customer.